In General. We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, contact details and, in some cases, billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.
Passenger Information. When you make travel or other arrangements for someone else through the Website , we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing the Website with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Information from Other Sources. We may also periodically obtain information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, which we use to correct our records and to facilitate proper delivery of travel information; and demographic information, which we use to better understand your potential purchasing preferences.
Automatic Information. We automatically collect some information about your computer when you visit the Website. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.
Cookies and Other Web Technologies. When you visit the Website we may assign your computer a "cookie" (a small, unique identifier text file). For example, whenever you sign in as a member, we record your member ID and the name on your member account in the cookie file on your computer. We also may record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in." Note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from the Website, you may not be able to access many of the travel tools offered by the Website.
Information Collected by Third-Parties. Third-parties, such as vendors and business partners, may use cookies and other technologies (such as Web beacons or single-pixel GIFS) to collect information about your online activity. The purposes for which this information is collected include: to measure usage of our site; to analyze, modify, and personalize advertising content on the Website and other sites; and to provide ads about goods and services we hope will be of interest to you. We do not have access to or control over cookies or other features these third parties may use, and their information practices are not covered by this Privacy Policy. Some of these third parties may be third-party network advertisers that offer you the option of not having this information collected.
The Website uses sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel purchases you conduct on our site. We use other information about you for the following general purposes:
Please review "Your choices with respect to the collection and use of your information" below.
We do not sell or rent your personal information to anyone. We may however share your information with the following entities:
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors a Web site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
You can access your information at various points on the Website. These include:
You can close your Website account by selecting the Account Closure option. We will send you an e-mail confirming your request to close your account to the e-mail address contained in your member profile. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account for analytical purposes as well as for record keeping integrity.
We want you to feel confident about using the Website to plan and purchase your travel, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to the Website over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
The Website does not sell travel or other services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
If any part of the Website links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.
HMA may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our Web site.